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Pleco Privacy Policy Statement

Privacy Notice

Thank you for visiting this website, a digital platform presented to you by Pleco Pilipinas Incorporated (Pleco Inc). Your privacy is important to us. As such, we provide this privacy policy (‘Privacy Policy’) to explain our online information practices and the choices you can make about the way your information is collected and used by this platform. ‘Users’ are persons that use the Services.

By using the platform and submitting personal information through the platform, the user expressly consents to the collection, use, and disclosure of the user’s personal information in accordance with this privacy policy.

 

I. Information we collect

The information that we collect from you may include the following:

Personal Data as required for certain services may include (but are not limited to)

  • Full name (Surname, First Name, Middle name)

  • Birthdate

  • Civil status

  • Gender

  • Billing or service address

  • Email address

  • Home contact number

  • Office contact number

  • Mobile number

  • Resume/CV

  • IP Adress

 

II. How we use the information

We may use the Information for the following:

  • Provide and communicate with you about our services

  • Fulfill your requests regarding the services, including without limitation requests for newsletters and notifications

  • Respond to your inquiries

  • Communicate with you about other events, programs, or services that we believe may be of interest to you

  • Enforce the legal terms that govern your use of our platform and/or for the purposes for which you provided the Information

  • Provide technical support for the services

  • Prevent fraud or potentially illegal activities (including, without limitation, copyright infringement) on or through the platform

  • Protect the safety of our users

  • Perform analysis regarding how you use the platform or any part thereof

  • Serve as references for the various units of Pleco Inc., should the Information be necessary for the fulfillment of their lawful and legitimate objectives;

  • Update the information maintained in the databases of Pleco Inc. for its alumni network

  • Establish, exercise of defend legal claims

 

III. How we process the information

We collect, record, organize, store, update/modify, retrieve, consult, use, or consolidate your personal information during vacancy applications or inquiries for the reasons stated in section “II. How we use the information.”

 

IV. Information sharing and disclosure

We may disclose the Information in accordance with the purposes mentioned above as follows:

  • To service providers that we have engaged to perform business-related functions on our behalf. This may include service providers that:

  • Conduct research and analytics

  • Provide customer, technical or operational support

  • Conduct or support marketing (such as email or advertising platforms)

  • Fulfil orders and user requests

  • Host our services and maintain databases

  • Investigate, prevent, or act (in our sole discretion) regarding potentially illegal activities, suspected fraud, situations involving potential threats to any person, us, or the services, or violations of our policies, or the law; and

  • Otherwise support our services.

  • In response to legal process, for example, in response to a court order or a subpoena, a law enforcement or government agency's request or similar request.

  • With third parties in order to investigate, prevent, or act (in our sole discretion) regarding potentially illegal activities, suspected fraud, situations involving potential threats to any person, us, or the Services, or violations of our policies, the law, or our Terms of Use, to verify or enforce compliance with the policies governing our Services.

  • We may transfer some or all of your Information if we, or one of our business units, undergoes a business transition, like a merger, acquisition by another company, or sale of all or part of our assets, or if a substantial portion of our or of a business unit's assets is sold or merged in this way.

  • When the processing of personal information is outsourced by us to a third party, the processing will be subject to written agreements between us and the third parties processing the data, in accordance with the requirements of the Data Privacy Act of 2012. These written agreements specify the rights and obligations of each party and will provide that the third party has adequate security measures in place and will only process the personal information on our specific written instructions.

 

V. Other important information about your privacy

  • Data Security – We have put in place physical, electronic, and managerial procedures designed to help prevent unauthorized access, to maintain data security, and to correctly use the Information we collect online. These safeguards vary based on the sensitivity of the Information that we collect and store.

  • Complaints, Concerns and Questions – If you have any complaints, concerns, or questions regarding the processing of your personal information, please contact [email protected]

 

VI. Rights as the data subject

You, as the Data Subject, have rights under the Data Privacy Act, which include the following:

  • The right to access his/her personal information.

  • The right to make corrections to his/her personal information.

  • The right to object to the processing of his/her personal information.

  • The right to erasure or blocking of his/her personal information.

  • The right to be informed of the existence of processing of his/her personal information.

  • The right to damages.

  • The right to lodge a complaint before the National Privacy Commission.

 

VII. Updates and Effective Date

From time to time, we may update this Privacy Policy. We will notify you about material changes by either sending an email message to the email address you most recently provided to us or by prominently posting a notice on our platform. We encourage you to periodically check back and review this policy so that you always will know what information we collect, how we use it, and with whom we share it.

Frequently asked questions

Everything you need to know about our solutions

The Philippines has grown to be one of the top outsourcing locations in the world, ranking 6th in the 2020 Global Outsourcing Destination list.

By outsourcing to the Philippines, here are the benefits that you can get:

  • Young and highly educated workforce averaging from 25-34 years old
  • Cost effective wages, 30-40% lower than the equivalent role in your home country
  • High proficiency in the English language, second only to Singapore in Asia
  • Willingness to work in shifts to accommodate clients in different time zones

Pleco offers a comprehensive suite of services to help our clients achieve their business outcomes across different business and knowledge functions.

This encompasses finance and accounting, sales and marketing, IT and digital transformation, human resources, as well as other specialist areas.

A key point of differentiation in Pleco’s approach is the use of technology across our value chain of activities, from recruitment to performance management to deliver optimal results for our clients. In particular, we have a rigorous and disciplined technology-abled approach to recruiting “A” players for our clients that will fit with their culture and norms – this system ensures that recruitment and performance management are done in a data-driven manner, not a subjective “gut feel” manner.

You can always expand your team as your company grows and expands. Should your requirements increase and there is a need for more office space, we would assist in negotiating and securing additional space.

At Pleco, we offer a flexible operations management framework to give our clients direct control on how their operations are managed.

An additional office fee will be provided should you prefer to acquire dedicated office space. The fee will vary based on its size and features. With dedicated office space, your employees are entitled to on-site office support, a private venue for video conferences and meetings, and a tailored environment to support company culture and fit.

For the purpose of determining whether or not they are qualified for a permanent position, our staff go through a 6-month probationary phase. A probationary appointment gives the employer the chance to assess a staff’s suitability for the position and determine whether they will develop into a responsible and effective worker.

Still have questions?

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We care about your data in our privacy policy.

PLECO

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