
Mark is a business growth strategist and operator with deep experience in the global outsourcing and offshoring industry. For more than a decade, he has helped companies build scalable, high-performing teams by combining data-driven strategy with practical execution across sales, operations, and people.
Before leading Pleco, Mark played a key role in Cloudstaff’s expansion to over $100 million in annual recurring revenue, managing P&L, sales strategy, and the bridge between onshore client demand and offshore delivery. His background spans GTM design, business development, and operational transformation—turning strategy into measurable growth.
At Pleco, Mark drives the company’s vision of building a specialized BPO platform that serves emerging industries such as Traffic Management, Finance, Renewable Energy, and Technology. His focus is on sustainable growth: aligning performance, profitability, and people to create a modern outsourcing model that scales with integrity.
We handle the full process from sourcing and screening to onboarding and ongoing support. You tell us what roles you need, and we find qualified offshore talent that fits your business. Once hired, they work as part of your team, reporting directly to you, while we handle HR, admin, and compliance in the background.
We specialize in operational, back-office, and support roles. This includes recruitment assistants, finance staff, scheduling and allocations coordinators, admin, customer service, and more that is all tailored to your industry. If it's a process-based or support function, we can likely fill it.
We go beyond resumes. We assess skills, communication, professionalism, and cultural fit. You’ll receive only shortlisted candidates we’ve already screened and tested, and you’ll have final say through interviews. Plus, we support onboarding to ensure a smooth transition into your team.
Our offshore teams are primarily based in the Philippines . A country known for its strong English communication, cultural alignment with Western businesses, and skilled talent pool across admin, finance, HR, and customer support roles.
Yes. We take compliance and data security seriously. Our systems and processes are designed to protect your business and your data, and we ensure that every offshore team member follows strict confidentiality and compliance guidelines.
Most of our clients see cost savings of up to 50–70% compared to hiring locally without sacrificing quality. But more than just saving money, offshoring helps free up your local team, reduce burnout, and scale faster.
